How can we help you today?

Got a question for us? It is probably here!
How quick will I receive my order?
You'll receive instant access to your account. Your login credentials will be emailed to you.
Basics
  • What does "Crack the NBDE" do?
  • Will "Crack the NBDE" estimate my score?
  • How will "Crack the NBDE" help me improve my scores?
  • Can I access my portal from any of my personal devices?
  • Do I need an internet connection to use the program?
  • How many times will I be able to take each test?
  • Does "Crack the NBDE" have a pass or score guarantee?
  • How long are your memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
Purchasing
  • How do I sign up for Crack the NBDE?
  • How quick will I receive my order?
  • Any deals if my dental school class wants to sign up?
  • How can I give "Crack the NBDE" as a gift/present?
Using
  • How can I access my NBDE account?
  • Will I be able to pause the test?
  • Where do I view the explanations in my package?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
Software Troubleshooting (2005-2018 orders)
  • End of Life Announcement for 2005-2018 Software Orders & Invalid License Key Errors
  • Can I upgrade to your new 2020 web-based platform from the 2005-2018 software?

Still have questions?

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