How can we help you today?

Got a question for us? It is probably here!
What is the policy for refunds?
You can try our Crack the NBDE sidekick mobile companion app for your iPhone/iPad and Android and take a sample diagnostic test. You can try before you buy. When you sign up, you'll gain access to your Dental Boards Portal from your PC/MAC/iPhone/iPad/Android. We firmly believe in and stand behind our product 100% and are available to answer pre-sales and support related items within 24 hours. Due to the nature and delivery of electronic goods, all sales are final. We have been helping students pass their boards since 2005 and look forward to helping you gain an edge and advantage for your Dental Boards.
Basics
  • What does "Crack the NBDE" do?
  • Will "Crack the NBDE" estimate my score?
  • How will "Crack the NBDE" help me improve my scores?
  • Can I access my portal from any of my personal devices?
  • Do I need an internet connection to use the program?
  • How many times will I be able to take each test?
  • Does "Crack the NBDE" have a pass or score guarantee?
  • How long are your memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
Purchasing
  • How do I sign up for Crack the NBDE?
  • How quick will I receive my order?
  • Any deals if my dental school class wants to sign up?
  • How can I give "Crack the NBDE" as a gift/present?
Using
  • How can I access my NBDE account?
  • Will I be able to pause the test?
  • Where do I view the explanations in my package?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
Software Troubleshooting (2005-2018 orders)
  • End of Life Announcement for 2005-2018 Software Orders & Invalid License Key Errors
  • Can I upgrade to your new 2020 web-based platform from the 2005-2018 software?

Still have questions?

Send us email, call us and we'll get back to you in less than 24
Loading ...
Customer support staff
888-678-6668
Technical support staff
Teamviewer Remote Help
Open