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What is the policy for refunds?
You can try our Crack the NBDE sidekick mobile companion app for your iPhone/iPad and Android and take a sample diagnostic test. You can try before you buy. When you sign up, you'll gain access to your Dental Boards Portal from your PC/MAC/iPhone/iPad/Android. We firmly believe in and stand behind our product 100% and are available to answer pre-sales and support related items within 24 hours. Due to the nature and delivery of electronic goods, all sales are final. We have been helping students pass their boards since 2005 and look forward to helping you gain an edge and advantage for your Dental Boards.

Basics

What does "Crack the NBDE" do?"Crack the NBDE" is a powerful software tool that prepares you for the National Board Dental Examination. Improve your chances of passing the grueling NBDE exam on the first try with our well-proven and successful course. You will find out exactly what you need to know and how to prepare yourself. To boost your scores for the National Board Dental Examination, we equip you with the largest arsenal of "real-life" NBDE Mock Exams to put your knowledge to the test and the means to simulate the National Board Dental Examination by mirroring what you can expect on test day. You will become familiar with the makeup and format and learning through rationales behind each answer through dynamic explanations and learning through the in-app Wikipedia. The end-result is that you will be ready for the big day and hit a home run!
Will "Crack the NBDE" estimate my score?"Crack the NBDE" will estimate and predict what you will score on your actual NBDE. "Crack the NBDE"is a realistic predictor of what you will earn on your National Board Dental Examination. Over the course of taking the "Crack the NBDE" Practice exams, you will see a significant improvement in your scores and performance giving you the assurance and confidence you need for test day. Our programs have stood as an icon for students preparing for their exams since our service has helped catapult the scores of many of our clients which has allowed them to gear their studies to achieve a stellar score on the actual exam.
How will "Crack the NBDE" help me improve my scores?Discover your strengths and weaknesses by employing our comprehensive analysis. Comprehensive analysis is conducted after the test to help you analyze your strong and weak subject areas, how much time you dedicated per question, how many times you changed your answer and a myriad of other tools that will assess your overall testing strategy. You'll also see how other dental students are performing so you can step up your game!
Can I access my portal from any of my personal devices?If you are on our web-based platform, you can use it on any of your personal devices including iPhone, iPad, Android or your laptop or desktop. Your data all syncs. If you are on our software-based platform, you can only use and activate it on one device.
Do I need an internet connection to use the program?Yes this is a web-based program so you will need an internet to log into your account.
How many times will I be able to take each test?You can take the Full-Length tests as many times as you wish to help you prepare for the National Board Dental Examination.
Does "Crack the NBDE" have a pass or score guarantee?As a testament to showing you how much we care for your success on the Dental Boards, we provide all of our dental students with a pass guarantee! The overarching goal of our Dental Board mock tests is for you to simulate and determine if you have the knowledge and skillset to pass the real exam. Therefore, our mock tests serve as a litmus test and barometer for you to gauge if you are ready. If you didn’t pass our tests the first time around this is a strong indicator that you are unprepared and unready and require more studying. Hence, if you demonstrate that you have taken our exams under actual testing conditions with passing scores the first time around, and still do not pass on the real actual exam, we will credit you back. We can offer this guarantee because of our wonderful track record and the fact that dental students and dentists have trusted and relied on us for over 10 years.

To be eligible for this guarantee and complimentary renewal/credit, these criteria must be fulfilled:
•Note that ALL Tests must have been passed the FIRST time around in ACTUAL TESTING CONDITIONS MODE. All three things in capitalized letters must have been fulfilled to be eligible. We will log into your account to confirm, so if you did not fulfill these three parameters, then you do not and will not qualify so then you do not need to send your score report to admin@identalboards.com.
How long are your memberships?Our NBDE Prep Packs provide you with 6 months of full unlimited access from any of your personal devices including iPhone, iPad, Android and your laptop and desktop computer. We will NOT automatically renew your subscription.
Is my personal information safe?We will NEVER sell or distribute personally identifiable information from any email messages or accounts to third parties. That's our committment all the way to the grave!
What is the policy for refunds?You can try our Crack the NBDE sidekick mobile companion app for your iPhone/iPad and Android and take a sample diagnostic test. You can try before you buy. When you sign up, you'll gain access to your Dental Boards Portal from your PC/MAC/iPhone/iPad/Android. We firmly believe in and stand behind our product 100% and are available to answer pre-sales and support related items within 24 hours. Due to the nature and delivery of electronic goods, all sales are final. We have been helping students pass their boards since 2005 and look forward to helping you gain an edge and advantage for your Dental Boards.

Purchasing

How do I sign up for Crack the NBDE?Crack the NBDE is delivered to you instantly and immediately where you can electronially access your Dental Boards Portal as soon as you place your order directly on our website. You can also register though the Crack the NBDE sidekick mobile companion app for your iPhone/iPad and Android
How quick will I receive my order?You'll receive instant access to your account. Your login credentials will be emailed to you.
Any deals if my dental school class wants to sign up?Yes we provide bulk discounts to group orders consisting of more than 10 people. Please reach out to us if you want to set up a group deal for your class.
How can I give "Crack the NBDE" as a gift/present?You're a great parent! We have many parents who secure "Crack the NBDE" for their son or daugther. Often we have boyfriends/girlfriends/fiances getting the packages for their loved ones. First, place your order on our website using your information. Then email us from below so we can modify it to the recipient of the gift. You can also request us to deliver the great news to them that they have a gift waiting for them or you can do the honors... they'll love you either way!

Using

How can I access my NBDE account?All orders past 2019 can be accessed here from your PC/MAC/iPhone/iPad.
You can also access your account from the all-new Crack the NBDE sidekick companion mobile app for your iPhone/iPad and Android.

If you cannot login, reset your password. If the system doesn't remember your email address or user name, then you may have a legacy outdated software (2005-2018) that is out of warranty and we are no longer servicing; and you would need to upgrade to the new web-based and mobile platform.
Will I be able to pause the test?The objective and purpose of "Crack the NBDE" is to help you simulate the NBDE exam under realistic conditions. In our web-based platform, you can click on the timer at the top right to pause it. On the software platform, we do not provide this capability.
Where do I view the explanations in my package?Before you launch a test, you can choose between ACTUAL TESTING CONDITIONS and PRACTICE MODE. In ACTUAL TESTING MODE, it will enable you to simulate the exam just as you would at the test center with a timer (cool tip: you can pause the timer by clicking on it). And once you complete the test, your answers and explanations are shown at the end of the test. You can then view your performance on the Saved Test Results where you can view the answers and explanations. In PRACTICE MODE, this is like a training bicycle. There is no countdown timer and you can check your answers after every question. We recommend taking the tests in ACTUAL TESTING CONDITIONS as that’s how it is administered on the actual test day.
What is the correlation of my practice scores vs real test?We do NOT collect any of your practice examination scores on "Crack the NBDE". Furthermore, many students do not report to us their final NBDE Scores.Therefore, we cannot make any direct correlations. What we can say is that over the past decade, the students that have prepared for the National Board Dental Examination after incorporating "Crack the NBDE" into their preparation regimen have achieved stellar scores. They often report back to us with great testimonials praising us for "Crack the NBDE" after they have taken the National Board Dental Examination. Historically, "Crack the NBDE" has been one of the best predictors of your actual National Board Dental Examination. Generally, based on past records, if you can pass Crack the NBDE, you should pass the actual National Board Dental Examination. Our questions tend to fall more on the rigorous side and students have tended to score several points higher on the actual exam, but this can vary depending on numerous factors.

Because "Crack the NBDE" provides the most enriching and realistic experience for the National Board Dental Examination mimicking and mirroring the exact testing platform which you will experience on test day, dental students are very quick to suggest "Crack the NBDE" as one of the best resources. If you have talked to a student who has taken the National Board Dental Examination, it is highly likely they have used "Crack the NBDE".

We cannot predict what the National Board Dental Examination will present you on test day, so our team has devised a variety of questions to cover the spectrum of questions they may ask. As a result, you are well-prepared if they throw you a curve ball. By mastering how the testing interface works and simulating a test under actual testing conditions, you will become more efficient and confident in your skills. Through your progression with "Crack the NBDE", you will see an improvement in your performance.
How are my exam scores tabulated?The grading rubric is based on the only released document that outlines raw score conversion to a standard score for each section. That is, the number of questions received correct is converted to a scaled score. Because this is the only document to our disposal that reveals the scoring scale to date, we were obliged to use this rubric to calculate your score per section. We do our best to provide you with an accurate analysis of your performance based upon what we were given and we hope it will prove invaluable in your preparation to conquer the exam. Generally, students have found our practice exams to be more challenging and tend to score roughly 8-13 points higher on the actual exam. Therefore, do not get discouraged with the scores you receive on Crack the NBDE, but use it as a tool to help you assess your time management, strengths and weaknesses as well as aiding you in navigating around the testing module. If the exam report says you passed our mock exam, it should give you a signal of confidence that you will pass the actual NBDE too. Our software will also enable you to compare how you performed on each test relative to other students across the world.

Software Troubleshooting (2005-2018 orders)

End of Life Announcement for 2005-2018 Software Orders & Invalid License Key ErrorsWe have sent out an official notice to announce the End-of-Life (EOL) and sunsetting of the software program that was installed on your computer, its platform and membership.

If you ordered the older software that gets installed on your computer between 2005-2018, the program will no longer work come December 31, 2019. Further, your warranty has expired as you receive 6 months of support/warranty from time of order. In order to continue service and receive assistance from our team, you will have to upgrade to the all-new 2020 Crack the NBDE in order to renew your support and extended warranty plan and onboard to our latest platform to receive the latest features to help you ace your Dental Admission Test.

The 2005-2018 products and service will be discontinued and NOT supported come December 31, 2019 due to huge changes and shifts in technology, rise in costs, unfeasibility and unviability of sustaining old and outdated infrastructure, and a change in focus to deliver the best NBDE course possible.

•If you are experiencing issues with activating your key at the moment, then please install the very last version of the 2018 Crack the NBDE here as a patch. This legacy platform's access will end on December 31, 2019.
PC *Patch* Download for Invalid License
MAC *Patch* Download for Invalid License

Note again that we will not be able to provide support outside of warranty as the product has reached its end of life.

•If you placed an order between 2005-2018, then the software platform you are using is legacy, outdated and not supported as the original framework was built in 2005. It is impossible for us to keep up with older technology as it moves very fast. Ay changes on computer, files, operating system updates or requirements, or something unknown to us either can render the program non-functional. We cannot maintain a viable model by troubleshooting or supporting each individual's systems, configurations and legacy products anymore (especially when your older product is outside its 6 months warranty period from time of order). As such, the legacy software platform was pulled off our product line last year. As always, we are committed to maintaining our products’ legendary reliability, and so we continually develop and improve our product line. As our products and technologies evolve, we find that older software versions and products don't deliver the significant advantages of our current products. Our focus is entirely on the future going 'cloud' and web-based.

•All orders come with 6 months of warranty. We simply don’t provide support outside of this period. If your ordered more than 6 months ago you will need to obtain the latest and newest 2020 Crack the NBDE

So now what?
•The 2005-2018 software platform is officially being decommissioned on December 31, 2019 as we've provided nearly 15 years of continual updates (at no charge) and unlimited access (for the life of this old outdated platform and service).

•We've rolled out an entirely brand new 2020 product that is designed from scratch designed on a web-based 'cloud' platform. This has been in the works for many years (so you know it's got to be good and many students are already using it!). This new 2020 web/cloud platform provides significant and ultimate advantages over the previous legacy software platform. Major benefits and value-adds include multiple device access, automatic syncing, mobile app functionality, new content, new tests, new questions, new explanations and better adaptability and integration to newer technology at scale.

Check out a video preview of the 2020 Web Platform updated for the NBDE and all the latest features which weren't available in the older Crack the NBDE: +Ability to access your NDE Prep on the go from any of your personal devices including mobile and tablets (iOS and android)
+Your account is automatically synced between devices
+Can access it anytime anywhere from any device
+Newly Released NBDE Dental Board Tests, New Questions, New Explanations
+Practice Mode – so you can see your answers right away after each question
+Full Length Tests that you can take from start to finish (wasn’t part of the older packages)
+Study Guides
+in-App Support
+Upgraded Analysis and Score Report page for easier use
+6 Months Support and Access

As such, the myriad of these new benefits, perks and value in the 2020 Web Platform is not free and is a PAID upgrade.

What does this mean for me?
•If you ordered Crack the NBDE between 2005-2018, then your membership terminates on December 31, 2019.

•Option #1: You can continue using the software platform you have physically installed on your computer up until December 31, 2019. This legacy platform will be permanently terminated and will neither be accessible nor supported after December 31, 2019. Further, all previous memberships and orders will be 'out of warranty' during this period as there's six months of included warranty/support from the time of your order. As such, if you contact us in 2020, you will not receive a response or assistance on orders on this legacy platform as the product has ran its course, and your warranty/support has expired in addition to receiving this formal notice.

Therefore, should you need access in 2020 and beyond, you should consider upgrading to the latest and greatest 2020 web-based platform that's an entirely new product enables us to keep up with technology in order to help deliver you the best NBDE Dental Boards course prep.

•Option #2: Upgrade and Migrate to the 2020 Web-Based Platform BEFORE December 31, 2019. Because you have been a loyal client in the past, you can receive an additional 20% off on the upgrade to the all-new 2020 Web-based Platform stacked on top of our current sale simply before December 31, 2019. We recommend that you upgrade to this new web-based platform to reap and enjoy all of the benefits including the continued improvements to the exam preparation moving forward. If you snooze on this opportunity, we will NOT be able to extend any discounts past this date so upgrade from the software platform (before it's discontinued) to the all-new successor: 2020 Web-Based Platform.

You can even check out and preview our new 2020 NBDE Web-Based Platform for free: •Download the Crack the NBDE sidekick mobile companion app for your iPhone/iPad and Android to take a sample diagnostic test.

When you are ready, you can click on REGISTER to unlock the entire course and the 2020 NBDE Prep which will now enable you to access from any of your personal devices including through our mobile apps too!

Once you obtain membership, the system will onboard you to our new platform which enables you to access your software from any of your devices including mobile; and you'll receive access to our latest version which equips you with more tools and resources to help you pass your Dental Boards Exam.
Can I upgrade to your new 2020 web-based platform from the 2005-2018 software?If you have Crack the NBDE installed on your computer between 2005-2018, then it's reached the End-of-Life and your warranty has expired and you will need to upgrade to our latest and newest 'cloud' and 'web-based' platform to reap the latest benefits.

Check out a video preview of the 2020 Web Platform updated for the NBDE and all the latest features which weren't available in the older Crack the NBDE:

+Ability to access your NBDE Prep on the go from any of your personal devices including mobile and tablets (iOS and android)
+Your account is automatically synced between devices
+Can access it anytime anywhere from any device
+Newly Released NBDE Dental Board Tests, New Questions, New Explanations
+Practice Mode – so you can see your answers right away after each question
+Full Length Tests that you can take from start to finish (wasn’t part of the older packages)
+Study Guides
+in-App Support
+Upgraded Analysis and Score Report page for easier use
+6 Months Support and Access

As such, the myriad of these new benefits, perks and value in the 2020 Web Platform is not free and is a PAID upgrade.

You can even check out and preview our new 2020 NBDE Web-Based Platform for free:
•Download the Crack the NBDE sidekick mobile companion app for your iPhone/iPad and Android to take a sample test.

When you are ready, you can click on REGISTER to unlock the entire course and the 2020 NBDE Prep which will now enable you to access from any of your personal devices including through our mobile apps too!

Once you obtain membership, the system will onboard you to our new platform which enables you to access your software from any of your devices including mobile; and you'll receive access to our latest version which equips you with more tools and resources to help you pass your Dental Boards Exam.

How can we help you today?

So now what?

What does this mean for me?

Still have questions?